WARRANTY & CARE

Our warranty policy covers all of the jewelry purchased from Alma Dos Mares. This warranty covers all manufacturer defects in material or workmanship but does not cover neglect and abuse, natural wear and tear.

Handmade Jewelry could be slightly different in details like color and shape due to its natural and organic materials such as the fish scale or other materials, nevertheless the overall look will not be affected.

Our jewelry have high quality materials with layers of coating protection for long lasting, please clean it after used with a dry jewelry cleaning cloth to remove makeup or skin oils.

It’s very important that you keep the jewelry dry.

Avoid sleeping or exercise with the jewelry, because the plating may wear away faster.

Never use abrasives chemicals or products to clean your jewelry.

If you need to return merchandise due to defects, please contact us. Once received, we will examine the defected merchandise and determine the case. Once approved, we will ship a replacement item at no additional charge within 10 business days.

Alma Dos Mares reserves the right to reject any returns that do not comply with the use policy.